Support

Get Help

Have a Shopify or WordPress support request? Fill out our website support request form below and a Growth Spark representative will be in contact with you as soon as possible.

Support Overview

So you've got this shiny new baby and then you start to worry...  What if if get's sick? What if I drop it or don't give it enough love? Do not fear! We'll be available to call on whenever there's concern or need. Our support process is designed to make getting the help you need quick, painless & easy. Whatever assistance you may need in running and maintaining your website, our team of experts is here to help.

How it Works:

  1. Whenever you have a new support request, simply fill out the brief form on this page.
  2. You will immediately receive a confirmation email from our support team letting you know that your request has been received.
  3. One of our team members will respond to your request promptly via email, and work with you until your issue is resolved.

What’s Included:

  1. WordPress User Support & Training
  2. Website Modifications (Content, images, navigation, sidebar widgets)
  3. Bug Fixes (Broken links, broken widgets, form functionality)

Only one FAQ:

  1. I already submitted a support request, but need to send additional information.  What do I do?

You only need to submit one support form per request, after which you will receive a confirmation email.  All additional messages for that request can be sent by simply replying to the original email.